These firms are evolving from reactive responders to proactive partners
Claims management firms are evolving from their traditionally reactive roles in the insurance industry in response to the increasing complexity and interconnectedness of global risks.
For some of the world’s leading claims and third-party administrators (TPAs), resilience is becoming a core offering. Mike Hessling (pictured above, left), CEO – North America at Gallagher Bassett, sees this shift accelerating.