Insurance expert and ex-FBI special agent on scams and their emotional impact

The influence of generative AI is already being seen in phishing attempts, a cybersecurity expert at brokerage Hub International (HUB) has told Insurance Business.

“We’re already seeing it,” Brian Schnese (pictured below), Hub senior risk consultant, said. “It used to be that you could spot a phishing email by a few characteristics – ‘oh, that’s not proper English, or there’s something culturally off with the message that they’re sending, or … [the spelling] isn’t quite right’, there were clues.

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