Hackers had near-constant access to some of Coinbase Global Inc.’s most valuable customer data since January, according to a person familiar with the incident who asked not to be named discussing company matters.
The largest US crypto exchange disclosed earlier on Thursday that hackers bribed customer representatives to steal the data and then demanded a $20 million ransom to delete it. Coinbase began noticing unusual activity from some of these representatives in January, the company confirmed in an interview with Bloomberg News.
The hackers bribed customer service representatives to get access to names, dates of birth, addresses, nationalities, government-issued ID numbers, some banking details and details about when custome