Diminishing payouts and growing collaboration highlight a turning point in the market
Has ransomware entered a new era? Though attacks have surged in frequency and complexity, cyber insurance professionals are noting fewer payouts and greater resilience and cyber hygiene posture among policyholders.
In this new landscape, they said, carriers are no longer just passive payers but proactive partners driving resilience through smarter underwriting, policy innovation, and incentives for best practices.
“Ransomware is always booming,” said Christa Johnson (pictured below), team lead, cyber product group at Gallagher Bassett. “But now, we’re seeing more incidents, and generally, fewer payments, which I do attribute to all the insurers and companies being better with their cyber hygiene.”
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