An insurer failed to properly cancel a workers’ compensation policy because its multiple notices and other conduct were not “definite, certain, and unambiguous” as to the status of the coverage.

As a result, Ace America Insurance Co. is obligated to defend and indemnify an employer in connection with an injury claim filed by an employee, the Connecticut Supreme Court ruled, overturning an appellate decision that favored the insurer over its insured, Napolitano Roofing.

The Supreme Court ruled that insurers must comply not only with the statutory requirements of the state’s workers’

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