Why generative AI could be a difference maker for insurance businesses
In conversation with Insurance Business America, he highlighted that one of the biggest disappointments he has seen is the propagation of APIs, which he believes do not serve the customer, the broker or the carrier across a full policy lifecycle.
The opportunities presented by generative AI
On the other hand, he pinpointed generative AI as the technology that has the potential to be truly disruptive for the industry. Collier noted that he – and the wider