At AM Specialty Insurance Co., Nishad Lad, head of data and software development, has been placed at the forefront of transforming the Dallas, Texas-based excess and surplus carrier’s claims processing with new technologies.
His team has implemented an array of new tools like a natural language processing (NLP)-powered bordereaux processor, and they are developing a system to automate the classification of claims based on loss descriptions. An (NLP)-powered bordereaux processor is software that uses natural language processing to automatically extract and organize d