Commercial insurance is overdue for a software reboot – and brokers, not automation, should be at the centre of that shift
Commercial insurance still runs on faxes and PDFs, and co-CEO of MGT Insurance Graham Topol (pictured) thinks that says less about technology and more about priorities.
While 94% of insurers say they’re working to improve operational efficiency, over half admit they’re falling short. That gap points to deeper issues: legacy systems, risk-averse culture and a disconnect between those building the tools and those using them. For brokers, the result is the same: delays, mismatched a